Catastrophic Claims Management

Hoover is there when there’s not a moment to lose…

“Managing catastrophic injuries is about urgency, information, empathy and results. Our job is to help the adjuster understand the case complexities so accurate reserves can be set. At the same time, we’re there for the injured worker, who may be facing the most traumatic experience of their life…” - Tom DiMaria, RN – Director of Medical Management

• RNs who are specially trained and experienced in the care management of traumatic brain and spinal cord, burn and other catastrophic injuries

• Our immediate involvement offers the claim handler an immediate snapshot of the injury and treatment plan

• Immediate cost projections help quantify potential exposure

• Constant Contact with the adjuster to provide frequent status updates and In-person with the injured worker/family to maintain communication and support channels

Immediate on-site case management at the hospital to:

• Assess the injury and assimilate treatment plan
• Coordinate the injured worker's care
• Meet with the injured worker, family and staff
• Assist with the scheduling and coordination of ancillary services